The VTech ErisStation VCS712 is a wireless conference phone with two wireless microphones, designed for office settings to enable clear conversations during conference calls. It includes a base station, conference phone, and two wireless mics using Orbitlink Wireless Technology. Features DECT 6.0 for communication, full-duplex speakerphone, echo cancellation, noise reduction, directory (up to 200 entries), call history, and compatibility with PSTN or PBX lines. Below are the key specifications, installation, operation, programming, and troubleshooting instructions.
Unpack the conference phone and ensure all components are present: base station, conference phone, two wireless mics, two wireless mic batteries, conference phone battery, charging dock, modular jack power adapter for base, round jack power adapter for charging dock, telephone line cord, two screws for conference phone battery door, screwdriver, quick start guides (x4 each), and user manual. Charge the wireless microphones in the cradle for at least 8 hours initially before first use. Place the base away from water, heat sources, and interference. No tools required beyond screwdriver for battery door.
WARNING! Failure to read and follow all instructions carefully before installing or operating this control could cause personal injury and/or property damage. Save these instructions.
The VTech ErisStation VCS712 is a cordless conference phone with DECT 6.0 technology, featuring a base speakerphone, one fixed microphone on the base, and two removable wireless microphones for up to 360-degree coverage. It supports clear audio with full-duplex speakerphone, echo cancellation, and noise reduction. The two-line backlit LCD displays time, caller ID, and menu options. Supports English, French, Spanish.
Applications: Conference rooms for small to medium meetings; Analog POTS or PBX line; Caller ID compatible.
CAUTION! To prevent electrical shock/equipment damage, disconnect power at outlet before installation. Use only supplied adapter. If in doubt about wiring, consult qualified electrician.
WARNING! Do not use on circuits exceeding 120 VAC; higher voltage can cause shock/fire. All wiring must conform to local/national electrical codes. Avoid use near gas leaks or during storms. Keep away from pacemakers (consult doctor). Dispose of batteries per local regulations. Risk of explosion if batteries exposed to heat/fire or incorrect type.
Disconnect power and line cord from old unit. Remove batteries from wireless mics if applicable.
Plug telephone line cord into base TEL LINE and wall jack. Connect modular power adapter to base and outlet. Install conference phone battery and secure door. Plug round adapter into charging dock and outlet, then place conference phone in dock. Install wireless mic batteries and place in cradles until flush.
Terminal Designations: TEL LINE jack for analog line; DC jack for base power; Cradle jack for mic charging.
Standard Setup: Wall jack to base TEL LINE; Power outlet to modular adapter to base DC; Charging dock to round adapter to outlet.
CAUTION! All wiring must conform to local/national electrical codes. Use DSL filter if needed.
Power on the base; verify LCD display lights up. Listen for dial tone by pressing TALK/OFF; status indicator turns green. Test wireless mics by lifting from cradle during call.
Lift mic from cradle, speak within 3 feet; status indicator turns green when active. Range up to 150 ft LOS.
Press FLASH to hold and dial new number for 3-way (if supported). Full-duplex for natural conversation.
View on LCD during ring; press CID to review log. Dial back from log.
Access menu by pressing MENU/SELECT. Set time/date, ringer, language.
Enter settings menu via MENU/SELECT. Adjust display, audio, security.
| Setting | Default | Options | Comments |
|---|---|---|---|
| Language | English | English/Français/Español | Display language |
| Ringer Volume | 6 | Off, 1-9 | Adjustable |
| Ringer Tone | 1 | 1-10 | Select pattern |
| Date/Time | Empty | Manual entry | Sync via Caller ID |
| Caller ID Time Sync | Enabled | Enabled/Disabled | Overrides manual time |
| Key Tone | On | On/Off | Beeps on key press |
| Block Anonymous Callers | Disabled | Enabled/Disabled | Rejects no ID calls |
| Loop Gain | Enabled | Enabled/Disabled | Improves audio; disable if echo |
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No operation | Power adapters not connected properly; no dial tone. | Recheck connections; ensure outlets not switch-controlled; consult provider if wiring issue. |
| Cannot dial out | No dial tone; background noise; wiring/service issue. | Check dial tone; reduce noise; contact provider/admin. |
| No ring on incoming call | Ringer off; adapters unplugged; interference. | Set ringer volume; check connections; move from interfering devices; unplug/replug adapters. |
| Wireless mic not working | Not charged; out of range; not registered; defective. | Charge 30+ min; return to cradle; re-register; clean contacts; contact support. |
| Callers cannot hear | Mic muted; out of range; interference. | Unmute; move closer; reset base; page to identify; avoid other electronics. |
| Interference during call | Out of range; appliances/electronics nearby; modem/surge protector. | Move mic; relocate devices; use different outlet/protector. |