The VTech ErisStation VCS704 is a DECT 6.0 conference phone with four wireless microphones, featuring Orbitlink Wireless Technology for flexible placement in medium to large conference rooms. It includes a base speakerphone with full-duplex audio, acoustic echo cancellation, noise reduction, and expanded volume control for clear communication. Supports analog POTS line, caller ID, backlit LCD display, and up to 4 hours talk time. Below are the key specifications, installation, operation, programming, and troubleshooting instructions.
Unpack the conference phone and ensure all components are present: base unit, four wireless microphones, charging cradle for mics, power adapter, telephone line cord, user's manual, and quick start guide. Charge the wireless microphones in the cradle for at least 4 hours before first use. Place the base away from water, heat sources, and interference. No tools required for basic setup.
WARNING! Failure to read and follow all instructions carefully before installing or operating this control could cause personal injury and/or property damage. Save these instructions.
The VTech ErisStation VCS704 is a cordless conference phone with DECT 6.0 technology, featuring a base speakerphone, one fixed microphone on the base, and four removable wireless microphones for up to 360-degree coverage in larger rooms. It supports clear audio with full-duplex speakerphone, echo cancellation, and noise reduction. The two-line backlit LCD displays time, caller ID, and menu options. Supports English, French, Spanish.
Applications: Conference rooms for medium to large meetings; Analog POTS line; Caller ID compatible.
CAUTION! To prevent electrical shock/equipment damage, disconnect power at outlet before installation. Use only supplied adapter. If in doubt about wiring, consult qualified electrician.
WARNING! Do not use on circuits exceeding 120 VAC; higher voltage can cause shock/fire. All wiring must conform to local/national electrical codes. Avoid use near gas leaks or during storms. Keep away from pacemakers (consult doctor). Dispose of batteries per local regulations.
Disconnect power and line cord from old unit. Remove batteries from wireless mics if applicable.
Connect the telephone line cord to the base unit's RJ11 jack and wall outlet. Plug the power adapter into the base and unswitched outlet. Place wireless microphones on charging cradle connected to base. The mics are pre-registered; charge for 4 hours. For wall mounting, use optional bracket.
Terminal Designations: RJ11 jack for analog line; DC jack for power; Cradle jack for mic charging.
Standard Setup: Wall jack to base RJ11; Power outlet to adapter to base DC; Cradle to base.
CAUTION! All wiring must conform to local/national electrical codes. Use DSL filter if needed.
Power on the base; verify LCD display lights up. Listen for dial tone by lifting handset or pressing speaker. Test wireless mics by speaking and checking audio.
Remove mics from cradle; range up to 150 ft. Low battery indicator on LCD. Re-dock to charge. Supports up to 4 mics for extended coverage.
Supports multi-party calls; use HOLD and transfer functions. Full-duplex for natural conversation.
View on LCD during ring; press CID to review log. Dial back from log.
Access menu by pressing MENU. Set time/date, ringer, language.
Enter settings menu via MENU. Adjust display, audio, security.
| Setting | Default | Options | Comments |
|---|---|---|---|
| Language | English | English/Français/Español | Display language |
| Ringer Volume | Medium | Off/Low/Med/High | Adjustable |
| Ringer Tone | Tone 1 | 1-10 | Select pattern |
| Display Contrast | Level 3 | 1-5 | LCD visibility |
| Mic Pairing | Pre-paired | Pair/Re-pair | For replacement mics |
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Phone does not work | Power off, no line. | Check adapter and line cord; verify outlet. |
| No dial tone | Loose connection. | Secure line cord; test wall jack. |
| Wireless mic not working | Low battery, out of range. | Charge mic; move closer to base. |
| Poor audio quality | Interference, echo. | Avoid electronics; use mute if needed. |
| Caller ID not displaying | No service. | Subscribe to Caller ID; check line. |
| Mic not charging | Dirty contacts. | Clean cradle and mic pins. |