VTech C5011 User Manual

The VTech C5011 is a Color SIP Cordless Charging Stand for the SIP Cordless Series, featuring DECT 6.0 technology compatibility, designed for charging accessory handsets in 1-line or 2-line systems. It supports English and is intended for hotel/hospitality or residential use with compatible bases like LS-S3410/LS-S3420. Below are the key specifications, installation, operation, programming, and troubleshooting instructions.

1. Preparations 2. Description 3. Precautions 4. Specifications 5. Installation 5.1 Wiring Diagrams 6. Check Operation 6.1 Basic Calling 7. Operating Features 8. Programming 9. Configuration 10. Troubleshooting

Preparations

Unpack the charging stand and ensure all components are present: charging stand (C5011), Cat-5 network cable, wall mount bracket (if included). No battery included as this is a charging accessory. Place the charging stand away from water, heat sources, and interference sources. For wall mounting, use the provided bracket. Ensure compatible handsets (e.g., C5400/C5500) are charged fully (up to 16 hours) before first use when placed on the stand.

WARNING! Failure to read and follow all instructions carefully before installing or operating this control could cause personal injury and/or property damage. Save these instructions. Installation by qualified technician recommended.

Description

The VTech C5011 is a DECT 6.0 compatible charging stand for SIP Cordless Series handsets, supporting charging for up to one accessory handset. Features include CHARGE LED indicator, compatibility with 1-line/2-line systems, and wall mount capability. No dialing or calling functions; solely for charging. Layout includes RJ-45 LAN port, handset cradle with charging contacts, and mount holes.

Applications: Hotel/hospitality or residential charging station for SIP cordless handsets.

Precautions

CAUTION! To prevent electrical shock/equipment damage, unplug before installation. Use only supplied Cat-5 cable. Connect only to PoE network, not directly to PSTN. If in doubt about wiring, consult qualified technician.

WARNING! Do not use on circuits exceeding PoE specifications; improper use can cause shock/fire. All wiring must conform to local/national electrical codes. Avoid use during storms or near gas leaks. Dispose of packaging per local regulations. Keep small metallic objects away from charging contacts. Use only in dry locations.

WARNING! Use only the supplied cable and power source (PoE). This product should be installed by a qualified technician.

Specifications

Electrical: Frequency: DECT 6.0 compatible (1921.536–1928.448 MHz); Power: PoE (IEEE 802.3af Class 2); Channels: 5.
Batteries: Charges Ni-MH 2.4V handset batteries; Charge time: Up to 16 hours for full charge.
Range: N/A (charging only); Handset range when charged: Up to 50m indoors.
Operating Ambient: 32°F to 104°F (0°C to 40°C); Humidity: Up to 95% non-condensing.
Dimensions: Approx. 3.5 x 4.0 x 2.0 inches; Weight: Standard for stand.
Other: Supports 1 handset; LED Indicators: CHARGE (on during charging).

Removing Old Phone

Shut off power if applicable. Disconnect old charging stand cables. Label connectors before disconnecting. Remove old stand from wall or surface.

Installation

Plug supplied Cat-5 network cable into RJ-45 LAN port on the charging stand and into a PoE-enabled network wall jack. Place compatible handset in the cradle to charge (CHARGE LED lights). For wall mount, align bracket with wall studs, slide stand onto bracket, route cable through slots. Initialization: LEDs indicate power and charging status. No handset registration required on stand; handsets register to base separately.

Wiring Diagrams

Terminal Designations: RJ-45 port for Cat-5 network cable (PoE input).

Standard Setup: PoE network wall jack to Cat-5 cable to charging stand RJ-45 port.

Wall Mount: Route cables through bracket slots. [Brief diagram description: PoE wall jack → Cat-5 cable → Stand RJ45 port; Handset in cradle.]

CAUTION! All wiring must conform to local/national electrical codes. Use PoE compliant sources; do not connect to POTS.

Check Operation

After installation, place handset in cradle; verify CHARGE LED turns on (steady green during charging, off when full). Test by removing handset after charge and using with base. Ensure no error LEDs (e.g., flashing for no PoE).

Basic Calling

N/A - Charging stand does not support calling functions. Refer to handset/base manual for calling operations.

Operating Features

Indicators: CHARGE LED shows charging status.
Key Features: Handset charging, wall mountable, PoE powered, compatible with SIP series handsets.
Range Limits: N/A; Ensures full handset battery for operational range.

Programming

No user programming required for charging stand. Handset registration and SIP configuration handled via compatible base. Automatic initialization upon power-up (IP retrieval, etc., if applicable).

Setup: Connect cable; LEDs indicate status.
Run: Place handset in cradle; charging starts immediately.

Configuration

No adjustable settings on charging stand. Energy-saving mode not applicable. Ensure PoE source is active.

Setting	Default	Options	Comments
Power Source	PoE	PoE only	Network powered
Charging	Auto	N/A	LED indicates status

Troubleshooting

Symptom	Possible Cause	Corrective Action
Charging stand has no power	No PoE, cable issue.	Check Cat-5 connection; verify PoE source; replace cable.
CHARGE LED not on	Handset not seated, dirty contacts.	Reseat handset; clean contacts; ensure compatible handset.
Battery not charging	Low battery, faulty handset.	Charge 30+ min; test on base; replace battery if needed.
Error LEDs flashing	Initialization failure.	Unplug/replug cable; check network; restart PoE.
Poor charging	Interference, out of spec.	Move from sources; ensure ambient conditions met.