VTech AM18247 User Manual

The VTech AM18247 is a 4-line cordless deskset for small business systems, compatible with CM18445/AM18447 console. It supports multi-line calls, intercom, conference (up to 6 parties), directory (100 entries), caller ID (50 entries), redial, speed dial, private mailbox answering system, paging, backup battery operation, and hearing aid compatibility. Below are the key specifications, installation, operation, programming, and troubleshooting instructions.

Preparations

Unpack the deskset and ensure all components are present: deskset, mounting bracket, power adapter, coiled handset cord, backup battery pack (optional), quick start guide, and user's manual. Install backup battery if desired. Charge for 16 hours initially. Place near unswitched outlet, away from heat, moisture, interference. Register to compatible console (CM18445/AM18447). Use screwdriver for wall mounting if desired.

WARNING! Failure to read and follow all instructions carefully before installing or operating this control could cause personal injury and/or property damage. Save these instructions.

Description

The VTech AM18247 is a 4-line cordless DECT 6.0 deskset with backlit display, speakerphone, adjustable ringer, directory (100 entries), call log (50 entries), redial (10), speed dial (32), intercom, paging, and private mailbox answering system. Supports English, French, Spanish. Deskset layout includes line keys, volume controls, mute, headset jack, and navigation keys.

Applications: Small business multi-line telephony; Compatible with DSL/Caller ID; Up to 9 extensions.

Precautions

CAUTION! To prevent electrical shock/equipment damage, unplug before installation. Use only supplied adapters. If in doubt about wiring, consult qualified electrician.

WARNING! Do not use on circuits exceeding 120 VAC; improper use can cause shock/fire. All wiring must conform to local/national electrical codes. Avoid use during storms, near gas leaks, or with pacemakers (keep 6 inches away). Dispose of batteries per local regulations. Install DSL filter if using high-speed internet. Inform parties before recording calls.

• WARNING! Use only the power adapters provided with this product.
• WARNING! Keep deskset away from pacemakers; use opposite ear.

Specifications

• Electrical: RF Frequency: 1921.536-1928.448 MHz; Power: 100-120V AC 50/60Hz; Adapter: 6VDC @ 600mA.
• Batteries: Optional Backup: 2.4V 750mAh Ni-MH; Charge time: 16 hours.
• Range: Up to 50 feet indoor; Varies by location.
• Operating Ambient: 32°F to 122°F (0°C to 50°C); Humidity: Up to 95% non-condensing.
• Dimensions: Deskset: Approx. 9 x 6 x 3 inches; Weight: Approx. 2 lbs.
• Other: Directory: 100 entries; Caller ID: 50; Answering: 99 messages, 15 min; Headset: 2.5mm jack.

Removing Old Deskset

Power off old deskset. Remove battery if applicable. Deregister from console if needed.

Installation

Choose tabletop or wall mount. Plug power adapter into unswitched outlet. Connect coiled handset cord. Install backup battery. Register to console: On console, Menu > Registration > Register ext; follow prompts. For wall mount, rotate handset tab, remove bracket, align with wall plate.

Wiring Diagrams

Terminal Designations: Power jack for adapter; Handset jack for coiled cord; Headset jack (2.5mm).

Standard Setup: Wall outlet to adapter to power jack; Handset to handset jack; Headset to 2.5mm jack.

Console Wiring: Deskset communicates wirelessly with console; Console handles line connections (RJ11/RJ14 for lines 1-4).

CAUTION! All wiring must conform to local/national electrical codes. Do not use switched outlets. Install DSL filter for high-speed internet.

Check Operation

After installation, lift handset and listen for dial tone. Test by dialing a number and adjusting volume. Verify line indicators and MESSAGE WAITING light.

Basic Calling

1. Enter number (predial), lift handset or press SPEAKER to dial; press LINE 1-4 to override auto-select.
2. To answer: Lift handset or press LINE key/SPEAKER.
3. Adjust volume with VOL +/-.
4. End call: Hang up or press OFF.

Answering Machine

1. Press ANS SYS to access; set mailbox on/off, record announcement.
2. Play messages: Menu > Play Messages.
3. Remote access: Call line, enter code, follow prompts.

Intercom

Press INTERCOM, select extension, press SELECT; answer with INTERCOM.

Caller ID

View via Call History; new calls with icon. Dial back or save to directory.

Operating Features

• Home Screen: LCD shows time, battery, line status, icons for mute, privacy, etc.
• Key Features: Speakerphone, mute, chain dialing, ringer volume/tone, key tone, voicemail indicator, remote access, call screening, conference, transfer, paging.
• Range Limits: Volume: Multiple levels; Ringer: 10 tones.

Programming

Access menu with MENU/SELECT. Set date/time, program directory/speed dial, configure answering system.

1. Set Time: Menu > Deskset Setup > Date/Time > Enter MM/DD/YY, HH:MM > SELECT.
2. Directory Entries: Menu > Directory > Store > Enter number (up to 32 digits), name (24 chars) > Save.
3. Run: Exit menu; changes activate immediately.

Configuration

Enter menu via MENU/SELECT. Adjust LCD language, ringer, call privacy, primary line, hold reminder, deskset name.

Troubleshooting